1. Refund Conditions

A refund for the amount paid for the e-book will only be granted under the following conditions:

  • The buyer must request a refund within 15 days from the date of purchase.
  • The refund will only be approved if the buyer has not downloaded or accessed the link to the purchased e-book during this period.

2. Refund Request Procedure

If the buyer meets the above conditions and wishes to request a refund, they must follow these steps:

  1. Send an email to [email protected] informing about the refund request.
  2. Include the order number and the reason for the request in the message.

3. Request Review

Upon receiving the request, our team will review the information provided. The refund will be processed within 10 business days if all conditions are met.

4. Final Considerations

  • After the 15-day period or after downloading/accessing the e-book, the refund request will not be accepted.
  • This policy is in place to ensure the integrity and fair use of our digital products.

We appreciate your understanding and are available for any clarifications.